Regarding delivery

Estimated delivery dates are based on several factors, including the delivery address, how quickly the product is assembled and ready for shipment, and the weather. We can calculate an estimated delivery time based on the processing time of your order.

Total delivery time = processing time + shipping time

  • Processing time is the time from when an order is received to when it is physically shipped. After receiving your order, we will conduct strict quality control inspections and tests before shipment to ensure the quality of our products to your satisfaction. Total processing time will vary depending on the complexity, design and size of your particular product. It usually takes 1-2 business days to process your order. However, please note that the processing time may vary depending on the availability of individual items, the season, holidays, etc. Please allow 5-7 business days to process and ship your order if your order includes popular items that have stock issues.
  • Shipping times are estimated from the shipping date, not the order date, and may take longer than expected due to invalid addresses or other causes.

Japan

processing time

shipping time

postage

1-2 business days

5-7 business days

Free shipping on orders over 2664 yen.

1-2 business days 5-7 business days If the order amount is between 0 yen and 2663 yen, the shipping fee will be 1480 yen.

Tax

No import taxes, duties or VAT (Value Added Tax).

We apologize for the inconvenience and ask for your understanding. If you have any questions, please contact customer service.
service-en@saguaro.com