Notation based on the Act on Specified Commercial Transactions
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distributor
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SAGUARO LLC
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Operation manager
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Hayashi
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location
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Workshop 60 3rd Floor Block A
East Sun Industrial Center
NR. 16 SHING YIP STREET
kuala lumpur
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telephone number
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+86-189-6095-9065
*We do not provide support over the phone. If you have any questions, please be sure to contact us from " Contact Us ". |
| email address | service-jp@saguaro.com |
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Site URL
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https://jp.saguaro.com/
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trade name
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SAGUARO official online store
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Selling price
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Described on each product page
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method of payment
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PayPal
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Necessary charges other than the product price
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Shipping: Free shipping for online shop members with a purchase of 2,664 yen or more
If the order amount is between 0 yen and 2663 yen, the shipping fee will be 1480 yen. (tax included) ■ Consumption tax
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SHIPPING METHODS AND OTHER SPECIAL CONDITIONS OF SALE
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Sagawa Express
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delivery time
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Estimated delivery time for ordered products is 5 to 7 business days from the order date (payment completion date). However, please note that there may be changes in the number of days for the following circumstances.
・When the warehouse is closed due to Sundays/holidays, year-end and New Year holidays, long holidays, etc.
(Information such as holidays will be announced in advance on the official website INFORMATION)
・When delivery operations are affected by weather, disasters, etc.
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Return Policy/Deadline
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[Return period] Only products within 30 days from the date of purchase confirmation can be returned (further, the following return conditions apply)
[Return conditions] In principle, only unused items (only for indoor try-on, etc.) are eligible. However, we may not be able to accept returns if any of the following apply. Please be sure to check in advance.
After the order is completed, we do not accept "cancellation" due to customer's convenience. Once you have received the delivered product, please request a "return" according to the above return conditions.
Due to the provisions of the Commercial Transaction Law (Ministry of Economy, Trade and Industry), product sales on this site are not subject to the cooling-off system.
In principle, we cannot accept returns of products purchased or transferred from auction sites or acquaintances. In addition, in the case of products purchased at stores other than our online store (including each company's online shop), please contact each store and website.
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return method
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About refund
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If you return all items, we will refund the full amount of the item (including consumption tax), excluding the shipping fee.
In the case of a partial return, only the price of the product (including consumption tax) will be refunded.
* Correction fee, shipping fee, and payment handling fee are not included (However, this excludes cases where our company is deficient, such as defective products or incorrect products).
The refund amount will be refunded by the seller after the buyer and seller have completed negotiations. The refund amount will be returned via the original route.
If you use a credit card, the full amount may be debited once due to the closing date of the credit card company. In that case, it will be refunded by the credit card company on the settlement date of the next month or the month after next.
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Related Q&A
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